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The psychology of client relationships

- Sydney

NSW

Tuesday 17th May 2022

5:00 pm - 8:00 pm

Venue

Level 5, Chifley Tower, 2 Chifley Square,
Sydney
NSW 2000

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Event Sponsor

This session will examine some of the different approaches to engaging, building and maintaining a client relationship and the likely impact they have. Content covered will include:

  • The principal of reciprocity
  • Transactional relationships and interpersonal relationships
  • The foundations of trust
  • The  role of authenticity
  • The impact of an imbalance of power in professional relationships
  • Managing  conflicts and competing interests in significant professional relationships

Guest speaker

Yvonne Willich
Psychologist, KordaMentha

Yvonne is a psychologist who has worked in both counselling and organisational roles. For over 20 years she has helped individuals, boards and organisations untangle the people issues which reduce their effectiveness.

She has a deep understanding of motivation, personality, leadership and human behaviour and uses this knowledge to increase self-awareness in others.

Yvonne works primarily within KordaMentha, focusing on assisting senior leaders to maintain a healthy organisational culture. In addition, Yvonne conducts leadership capability assessments for external clients.

NSW

Tuesday 17th May 2022

5:00 pm - 8:00 pm

Venue

Level 5, Chifley Tower, 2 Chifley Square,
Sydney
NSW 2000

Get Directions

Event Sponsor

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